General Policy Introduction Welcome to the online payment service of Rossi's Leisure Limited (referred to as "we," "our," or "us"). By using this website, you agree to the following policies that outline the terms and conditions for transactions, user conduct, and other key information. This policy applies to all services offered on our website, including the sale of food and drink for click-and-collect and order-to-table options. 1. User Agreement By accessing and using our website, you acknowledge that you have read, understood, and agree to comply with this policy and any other applicable terms provided during your visit or at the time of purchase. 2. Payment Processing All payments are securely processed using [Payment Provider Name]. Transactions are conducted in GBP (£), and any additional currency exchange fees are the user's responsibility. Users must provide accurate and valid payment details during checkout. 3. Click-and-Collect Service Orders placed for click-and-collect will be available for pickup at the designated collection point within the specified time slot. Users are responsible for collecting their orders on time and confirming the order details before payment. 4. Order-to-Table Service Orders placed for delivery to your table must include the correct table number. Our team will ensure prompt delivery of your order once prepared. 5. Refund and Cancellation Policy Refunds will be processed only in cases of order errors, payment discrepancies, or unsatisfactory items as determined by our management team. Cancellation requests must be submitted promptly via the website or by contacting customer support. 6. Privacy and Data Protection We are committed to safeguarding your personal and payment information. Please refer to our Privacy Policy for details on data collection, use, and protection. 7. Prohibited Conduct Users must not engage in fraudulent activities, abuse the platform, or disrupt the services. Violations may result in account suspension or legal action. 8. Limitation of Liability Rossi's Leisure Limited is not liable for delays or failures caused by circumstances beyond our control, including but not limited to internet interruptions, technical issues, or acts of nature. 9. Modifications We reserve the right to update this policy as needed. Changes will be effective immediately upon posting on this website. 10. Contact Us For inquiries or concerns, please contact us at: Phone: [01692 407793] Email: [jrs@rossisleisure.com] Thank you for choosing Rossi's Leisure Limited. We look forward to serving you!
We do not store credit card details nor do we share customer details with any 3rd parties. At Rossis Leisure Limited, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online store selling food and drink. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. 1. Information We Collect We may collect and process the following data about you: Personal Identification Information: Name, email address, phone number, etc. Payment Information: Credit card details, billing address, etc. Order Information: Details of products you have purchased, delivery address, etc. Technical Data: IP address, browser type, operating system, etc. Usage Data: Information about how you use our website, products, and services. 2. How We Use Your Information We use the information we collect in the following ways: To process and fulfill your orders. To communicate with you about your orders, account, or customer service inquiries. To improve our website, products, and services. To send you promotional materials and offers (you can opt-out at any time). To comply with legal obligations. 3. How We Share Your Information We may share your information with third parties in the following circumstances: With service providers who help us operate our business (e.g., payment processors, delivery services). If we are required to do so by law or in response to a legal request. To protect the rights, property, or safety of Rossis Leisure Limited, our customers, or others. 4. Data Security We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. 5. Your Rights You have the following rights regarding your personal data: The right to access the personal data we hold about you. The right to request the correction of inaccurate personal data. The right to request the deletion of your personal data. The right to object to the processing of your personal data. The right to request the restriction of processing your personal data. The right to data portability. 6. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. 7. Contact Us If you have any questions about this Privacy Policy, please contact us
At Rossis Leisure Limited, we strive to ensure that our customers are satisfied with their purchases. If you are not entirely satisfied with your purchase, we're here to help. We cannot offer a refund on any food taken away and consumed. If you have any problems please contact us straight away and we strive to resolve your issue. No refunds will be given for missed collection times.
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Opens at 10:00am
Opening times
Sunday
10:00 - 18:00
Monday
10:00 - 18:00
Tuesday
10:00 - 18:00
Wednesday
10:00 - 18:00
Thursday
10:00 - 18:00
Friday
10:00 - 18:00
Saturday
10:00 - 18:00
How To Order.
• Go online to our online ordering site (you are here)
• Select the meals you want including any toppings
• Add any Sides, Drinks, Desserts
• Go to checkout and select a convenient pick up time slot
• Once complete, pay by card/ PayPal
• Leave in plenty of time, please don’t be late
• Your order will be boxed, labeled with your order no. and ready to collect inside the main entrance of JR’s
On arrival at JR’s Diner, please be aware that there will be some JR’s Stars to assist you, and may be other customers collecting their food. We ask you to respect social distancing at all times! If you have any allergies or intolerances, please call one of our JR’s Stars on 01692 407793 to discuss your needs BEFORE ordering!
Stay safe at all times, and we hope to see you again very soon.
